be777 Privacy Policy

01 Who We Are & Data Controller Details

be777 ("be777," "we," "us," "our") operates the online casino and sports betting platform accessible at be777.bio, serving players throughout Pakistan including Karachi, Lahore, Islamabad, Faisalabad, and beyond. For the purposes of data protection law, be777 is the data controller in respect of personal data collected from registered players and website visitors.

This Privacy Policy explains how be777 collects, uses, stores, shares, and protects personal data in connection with the provision of the be777 gaming service ("the Service"). It applies to all individuals who visit the be777 website, register a player account, or interact with be777's support or marketing communications.

be777 processes personal data in accordance with the standards established under applicable international data protection frameworks, including principles aligned with the General Data Protection Regulation (GDPR), and in compliance with the requirements of the international online gaming license under which be777 operates.

02 What Personal Data We Collect

be777 collects personal data that falls into the following categories. We collect only the data that is necessary for the specific purposes described in this Policy.

2.1 Registration & Identity Data

• Full legal name as it appears on your national identity document
• Date of birth (for age verification — be777 requires all players to be 21 or older)
• Gender (optional, where provided)
• Pakistani mobile number in +92 format
• Email address
• Chosen username and encrypted password
• City and country of residence

2.2 Identity Verification (KYC) Data

• Copy of government-issued photo identification (CNIC, passport, or driving licence)
• Proof of current address (utility bill, bank statement, or similar)
• Proof of payment method ownership (JazzCash, EasyPaisa, or bank account documentation)
• Facial biometric data (photograph), where required for enhanced verification

2.3 Financial & Transaction Data

• PKR deposit and withdrawal amounts, dates, and payment method references
• JazzCash and EasyPaisa account identifiers (masked where not required for processing)
• HBL, UBL, or Meezan Bank account details provided for bank transfer purposes
• Bonus and promotional credit history

2.4 Gaming Activity Data

• Game session logs including game name, start/end time, wager amounts, and outcomes
• Sportsbook bet history including cricket matches, PSL fixtures, and other sports markets
• Account balance history and transaction audit trail

2.5 Technical & Device Data

• IP address and geolocation data derived from it
• Device type, operating system, and browser type
• Login timestamps and session duration
• Cookies and similar tracking identifiers (see Section 8)

2.6 Communications Data

• Records of live chat conversations with the be777 support team
• Email correspondence initiated by you or sent by be777
• Responses to surveys, promotions, or feedback requests

03 How We Collect Your Data

be777 collects personal data through the following channels:

04 Purposes & Legal Basis for Processing

be777 processes personal data only where there is a valid legal basis for doing so. The table below sets out the primary purposes for which we process your data and the corresponding legal basis in each case.

05 Sharing Your Data with Third Parties

be777 does not sell personal data to third-party marketers under any circumstances. Your data is shared only in the limited circumstances set out below, and only with parties who are contractually bound to process it in accordance with be777's instructions and applicable data protection standards.

5.1 Service Providers

be777 engages regulated third-party service providers who process personal data on our behalf in connection with the delivery of the Service. These include:

• Payment processors: JazzCash, EasyPaisa, and banking partners (HBL, UBL, Meezan Bank) receive transaction data necessary to process your deposits and withdrawals.
• KYC verification providers: Accredited identity verification platforms receive copies of identity documents for the purpose of verifying your age and identity in compliance with licensing obligations.
• Fraud detection services: Risk management providers receive device and transaction data to identify and flag suspicious activity patterns on the platform.
• Customer support platforms: Live chat and ticketing infrastructure providers process support interaction data on be777's behalf, subject to strict data processing agreements.
• Game software providers: Companies including Playtech (Playtech Live) receive session data necessary for the operation of licensed games on the be777 platform.

5.2 Regulatory & Legal Disclosure

be777 may disclose personal data to gaming regulators, financial intelligence authorities, law enforcement agencies, or courts where required to do so by law, court order, regulatory direction, or where disclosure is necessary to prevent serious harm or criminal activity. be777 will, wherever legally permissible, inform you of such disclosure requests before complying.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of be777's business, personal data held by be777 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer where it would materially affect your rights under this Policy.

06 International Data Transfers

be777 operates as an internationally licensed gaming platform. As a result, personal data collected from Pakistani players may be transferred to, stored in, and processed in countries outside Pakistan. Such countries may include the jurisdiction in which be777 holds its gaming license, as well as countries where our service providers maintain their infrastructure.

Where personal data is transferred internationally, be777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. These safeguards may include contractual mechanisms such as data processing agreements incorporating standard contractual clauses, or reliance on the adequacy decisions of recognised data protection authorities.

By registering a be777 Account and using the Service, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards described herein.

07 How Long We Keep Your Data

be777 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. The key retention periods applicable to Pakistani player data are as follows:

• Account data (active accounts): Retained for the duration of your account relationship with be777 and for a minimum of five (5) years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• KYC documentation: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, to comply with financial crime reporting obligations.
• Gaming session logs: Retained for a minimum of three (3) years from the date of the session, for dispute resolution and regulatory audit purposes.
• Support communications: Retained for three (3) years from the date of the communication, or longer where the subject matter of the communication is relevant to an ongoing dispute or investigation.
• Marketing consent records: Retained for the duration of your Account and for one (1) year following account closure, as evidence of consent status.
• Cookie data: See Section 8 for cookie-specific retention periods.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with you as an identifiable individual.

08 Cookies & Tracking Technologies

The be777 website and application use cookies — small text files placed on your device — and similar tracking technologies (including pixel tags and local storage) to provide, improve, and secure the Service. Below is a summary of the cookie categories be777 uses.

You can manage cookie preferences — including withdrawing consent for non-essential cookies — via the cookie preference centre accessible from the footer of the be777 website, or through your browser's built-in cookie management settings. Disabling strictly necessary cookies will impair the function of the Service and may prevent you from logging in to your be777 Account.

09 Your Data Rights

As a player whose data be777 processes, you hold the following rights in respect of your personal data. be777 is committed to facilitating the exercise of these rights promptly and without unnecessary barriers. Verified requests will be responded to within thirty (30) days of receipt.

To exercise any of these rights, please contact the be777 support team via live chat within the platform or by email to the address published on the be777 website. be777 may request verification of your identity before processing a rights request to protect against unauthorised data disclosures. You also have the right to lodge a complaint with the relevant data protection supervisory authority if you are dissatisfied with be777's handling of your personal data.

10 Security of Your Personal Data

be777 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include but are not limited to:

• Transport security: All data in transit between your device and be777's servers is encrypted using TLS 1.2 or higher (256-bit SSL). This applies equally to mobile connections over Jazz 4G, Zong, or other Pakistani mobile network operators and to fixed broadband connections.
• Storage encryption: Sensitive personal data fields — including KYC documents, payment details, and identification data — are encrypted at rest using industry-standard encryption algorithms.
• Access controls: Internal access to personal data systems is restricted on a strict need-to-know basis, with multi-factor authentication required for all staff accessing production data environments.
• Security monitoring: be777's infrastructure is subject to continuous security monitoring, intrusion detection, and periodic penetration testing by qualified third-party security professionals.
• Incident response: be777 maintains a documented data breach response procedure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, be777 will notify you and relevant regulatory authorities within the timeframes required by applicable law.

11 Children & Minors

The be777 Service is strictly intended for adults aged 21 years or older. be777 does not knowingly collect personal data from any person under the age of 21. The minimum age requirement is enforced through the KYC identity verification process, which includes mandatory date-of-birth confirmation and documentary age verification.

If be777 discovers or is informed that personal data of a person under 21 has been collected — whether through successful misrepresentation of age during registration or any other means — be777 will:

1. Immediately suspend the relevant Account;
2. Void all transactions made during the period of underage use;
3. Delete or permanently anonymise all personal data associated with the Account within a reasonable timeframe;
4. Return any remaining PKR balance to the source payment method following appropriate verification.

If you are a parent or guardian and believe that a minor for whom you are responsible has registered a be777 Account, please contact be777 support immediately via live chat so that the Account can be investigated and closed without delay.

12 Changes to This Policy & Contact

12.1 Policy Updates

be777 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data practices, the services we offer, or our regulatory obligations. Material changes — those that meaningfully affect your rights or how we use your personal data — will be communicated to registered players by email to the address on file or by a prominent notice displayed within the be777 platform, with a minimum of seven (7) days' notice before the updated Policy takes effect.

The "Effective" date at the top of this Policy reflects the date on which the current version came into force. We encourage you to review this Policy periodically. Continued use of the be777 Service following the effective date of any updated Policy constitutes acceptance of the updated terms.

12.2 Contact for Privacy Matters

For any question, concern, or request related to this Privacy Policy or the personal data be777 holds about you, please contact the be777 support team using the following channels:

• Live Chat: Available 24/7 within the be777 platform — average response time 3–5 minutes, in English and Urdu
• Email: The support email address is published in the Contact section of the be777 website footer

Privacy-related requests will be acknowledged promptly and handled by trained staff. Where your request relates to a formal exercise of data rights (Section 9), please indicate this clearly so that your request is routed to the appropriate team for processing within the required 30-day window.